Technical Communication Management, M.S.

  • College

    School of Engineering

  • Department

    Technical Communication

  • Degree


  • Location


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Master the Science of Technical Communication

Mercer University’s M.S. in Technical Communication Management (MSTCM) program provides new and practicing professionals with a unique graduate experience focused on the managerial role of the technical communicator. Distinguishing the program from other technical communication graduate programs, this focus provides students with the skills and knowledge to advance their careers while adding value to current employers. The program can be completed in as little as two years.

Housed in Mercer’s School of Engineering and offered fully online, the MSTCM program strives to prepare students for highly technical fields, while career-applicable projects offer students opportunities to gain further experience in industry while earning their degrees. The online structure of the program allows new and practicing professionals across the globe to collaborate and learn from a diverse set of colleagues and offers them the flexibility to complete the degree at their convenience.

The M.S. in Technical Communication Management was recently ranked 4th of 25 best online Master’s programs in communication. SR Education Group, who performs the rankings, writes that “inclusion on these lists shows high academic standards and a commitment to affordability.”
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Advance Your Career

Our rigorous, practice-oriented coursework prepares students to take on challenges in professional technical environments while also providing students with increased credibility in the field. The MSTCM program will prepare you to:

  • Work in highly technical fields
  • Develop solutions to complex industry issues
  • Advance your knowledge and managerial skills
  • Gain further industry experience
  • Build a professional network

Our alumni are using their degrees to pursue a wide variety of careers in the exciting field of technical communication all around the United States and in multiple countries around the world. These careers are in fields or industries such as:

  • Engineering
  • Financial Services
  • Government Agencies
  • Instructional Design
  • Management
  • Marketing
  • Media
  • Social Media Management
  • Software Development
  • Usability and User Experience

Since our first students completed their degrees in 1997, more than 200 students have earned the MS in Technical Communication Management. In addition, many others have completed minors in technical communication management.

Work with the Best

MSTCM graduate students benefit from the guidance of our experienced team of faculty members.


The instructional design and training experience I gained as part of the MSTCM program have benefited me in every area of my professional life. I have also brought many of the research-based principles and ideas from the program into my work. My experience in the MSTCM program was both rigorous and fair, and it has taken my game to the next level!

Daniel Maddux, M.S. '18 , President, Elite Documentation Inc. | Technical Writer, Wise Men Consultants | Texas

MSTCM Alum Daniel Maddux

Being a part of the MSTCM program helped me discover my love for the field of technical communication. Having a background in marketing with the addition of a technical communication degree has been a useful combination, and I am excited to see where it takes me.

Elizabeth Patterson, M.S. '19 , Marketing Communication Specialist, equivant | Remote

MSTCM Alum Elizabeth Patterson

The MSTCM program really challenges students to think like a manager leading a team to accomplish goals in support of a technical solution. It helped open the passage for me to transition into a management role even before I completed my degree.

Shamreen Pradhan, M.S. '19, Senior Engineering Manager, Collins Aerospace | Texas

MSTCM Graduate Shamreen Pradhan

The Mercer faculty members are accomplished in using computer-mediated technologies to make learning relevant and engaging for adult professionals, and they have continued to advise, support, and mentor me since I graduated. In my job, I use and apply what I learned in my courses every day, and my employer has tailored job descriptions and roles for me based on the knowledge and skills I acquired through Mercer's MSTCM program.

Allen Brown, M.S. '17, Director of Grants and Project Development, Marriott International | Georgia

MSTCM Alum Testimonial: Allen Brown

When I joined this program, I already had 9 years of experience in TC. However, the different subjects I studied so far have helped me get familiar with other aspects of TC that I have not practically worked on. For example, the usability course really helped me when I interact with the UX designers in my current workplace.

Sonia Verma, M.S. '21, Technical Writer, Elavon Inc. | Georgia

MSTCM Student Sonia Verma

Enhance Your Graduate Degree

Minor in Technical Communication Management

Students with professional work experience who are enrolled in any of the Master of Science in Engineering or Master of Science programs in Mercer’s School of Engineering may minor in MSTCM by taking any three courses except TCO 685.