Dr. Amro N. Khasawneh

Assistant Professor of Industrial Engineering

Amro Khasawneh

Dr. Khasawneh joined Mercer as an Assistant Professor of Industrial Engineering in 2022. Prior joining Mercer, Dr. Khasawneh was a faculty member at the Department of Radiation Oncology at University of North Carolina (UNC) at Chapel Hill and a Research Fellow at the Armstrong Institute at Johns Hopkins University. He taught several courses that range from Introduction to Systems Design to a variety of graduate level courses such as Human Factors Applications in Healthcare.

Dr. Khasawneh’s research focuses on using both qualitative and quantitative research methods to improve patient safety as well as patient engagement. His other research interests are modeling online behavior and decision-making, applying human factors design principles to teleoperated human-machine systems, and Virtual Reality (VR) training. Dr. Khasawneh has published more than 30 articles in several peer-reviewed journals and conferences such as JMIR, Human Factors, and Automation in Construction.


  • Ph.D., Industrial Engineering, Clemson University, South Carolina
  • M.S., Industrial and Systems Engineering, Binghamton University, New York
  • B.S., Industrial Engineering, Jordan University of Science and Technology, Jordan

Area(s) of Specialization

  • Systems design
  • Probability and statistics
  • Human factors engineering

Research/Professional/Teaching Interests

  • Human factors engineering application in healthcare and patient safety
  • Virtual Reality (VR) training
  • Improving patient engagement in decision-making
  • Human-computer interaction and improving health IT user adoption
  • User-experience research
  • Human-robot interaction
  • Modeling human behavior and decision-making

Recent Publications

  • Cole, A., Adapa, K., Khasawneh, A., Richardson, D., & Mazur, L. (2022). “Co-design approaches involving older adults in the development of electronic healthcare tools: a systematic review.” BMJ Open.
  • Khasawneh, A., Chalil Madathil, K., Taaffe, K., Zinzow, H., Ponathil, A., Chalil Madathil, S., Nambiar, S. , Nanda, G., & Rosopa, P. (2022). “Dynamic Simulation of Social Media Challenge Participation to Examine Intervention Strategies.” Journal of Computational Social Science.
  • Agnisarman, S., Madathil, K. C., Khasawneh, A., Ponathil, A., Lopes, S., Piratla, K., & Gajjar, D. (2022). “Sensemaking perspective on infrastructure risk-related mental model development of windstorm loss prevention engineers.” Journal of Building Engineering.
  • Ponathil, A., Khasawneh, A., Piratla, K., Hegde, S., Sharma, V.,  & Chalil Madathil, K. (2021). “Does construction service provider’s response matter? Understanding the influence of anecdotal information on online consumer decisions.” Developments in the Built Environment.
  • Joseph, A., Chalil Madathil, K., Rogers, H., McNeese, N. J., Mihandoust, S., Jafarifiroozabadi, R., Khasawneh, A., McElligott, J. & Holmstedt, C. (2021).  “Communication and teamwork during telemedicine-enabled stroke care in an ambulance.” Human Factors.
  • Khasawneh, A., Chalil Madathil, K., Zinzow, H., Wisniewski, P., Ponathil, A., Rogers, H., Agnisarman, S., Roth, R. & Narasimhan, M. (2021). “An investigation of the portrayal of social media challenges on YouTube and Twitter.” ACM Transactions on Social Computing.


Office:  Science and Engineering Building 201G